Customer policy

Refund and Returns Policy

The return window at Beauty Supply NY is 7 days from delivery.

Returned everyday pendant necklaces must be unused and boxed as it came.

  1. 01Sending Everyday Pendant Necklaces back to the shop
  2. 02When Beauty Supply NY refunds you
  3. 03Damage to Everyday Pendant Necklaces on arrival

Sending Everyday Pendant Necklaces back to the shop

Email Beauty Supply NY the order number and tell us which item it is.

Our reply from Beauty Supply NY carries the return address and how to mark the box.

Wait for the reply before sending anything to Beauty Supply NY.

When Beauty Supply NY refunds you

Beauty Supply NY issues the refund to the method that paid, once the item has been received and inspected.

Allow 5-7 business days for money from Beauty Supply NY to show.

Damage to Everyday Pendant Necklaces on arrival

Before anything is thrown out, photograph the everyday pendant necklaces and its packaging.

With those pictures and the order number Beauty Supply NY can act on it.

Breakages on everyday pendant necklaces are settled with a replacement.