Customer policy

Cancellation Policy

While an order is still on the bench at Beauty Supply NY it can be cancelled.

Quote the order number and ask Beauty Supply NY to stop it.

Nothing is withheld by Beauty Supply NY on an order stopped before dispatch.

Cancelling a Beauty Supply NY order after dispatch

After collection Beauty Supply NY cannot pull a parcel back.

Beauty Supply NY treats it as a return, and the 7-day window governs it.

Declining it at the door is the quickest route back to Beauty Supply NY.

If Beauty Supply NY has to cancel

Some orders cannot be filled by Beauty Supply NY.

A everyday pendant necklaces shelf count turns out wrong, or the carrier will not deliver to the address given.

The reason reaches you and Beauty Supply NY refunds in full.